Speed Queen Insights provides a modern day laundry experience for more satisfied residents.

Build Resident Satisfaction

A modern day laundry experience.
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Speed Queen Insights

Effortless laundry.

Making life easier for you and better for your residents.

Speed Queen® Insights gives your laundry service provider the tools to better manage your laundry facilities, create a more satisfying laundry experience for your residents and provide you with unmatched convenience.

For your residents:
Wash Alert™
Speed Queen app
  • Mobile payment lets residents pay for loads with their smartphones.
  • Speed Queen Rewards awards points for each purchase, giving residents a reason to stay on-site for laundry day.
  • Wash Alert feature lets residents monitor status and availability of every machine in the laundry room.
  • Residents can view remaining cycle time on their machines and receive notifications when the cycle is complete.
  • Residents can send a service message to get issues taken care of promptly.
Speed Queen Insights gives your laundry service provider the tools to better manage your laundry facilities.
For property owners & managers:
Resident engagement
Resident engagement

Speed Queen Rewards helps you connect with your residents to make their experience as enjoyable as possible.

Mobility
Mobility

Cloud-based control lets your laundry service provider respond faster and provide better service.

Reporting
Reporting

Laundry service providers can generate easy-to-understand machine reports, room reports and revenue audits.

Advanced monitoring
Advanced monitoring

Laundry service providers can provide peace of mind by monitoring machine performance.

Expandable platform
Expandable platform

Easily adapt to residents’ needs as more features become available.

Peace of mind
Peace of mind

Supported by the world leader in vended laundry solutions.

Available on Desktop/Tablet
Speed Queen Insights creates a more satisfying laundry experience for your residents.

Speed Queen Insights

A valued amenity.

Quality laundry facilities are consistently ranked by residents as one of their most valued amenities—more important than wireless internet, even.* Speed Queen Insights gives your residents the experience they expect and your laundry service provider the data and control they need to provide your residents with a fast and convenient laundry experience.

**Kari Lloyd, “Most Popular Apartment Amenities List,” Apartment Guide, November 14, 2017

Speed Queen Insights, with Wash Alert, allows residents to check cycle status and receive alerts when machines are available.

Speed Queen Insights

Speed Queen® app.

With the Speed Queen® app, residents can pay for laundry with their smartphone, earn points toward rewards, check remaining cycle times and receive alerts when machines are available. They can even submit a service message so that route operators receive a notification alert when a machine goes down.

Speed Queen Insights gives laundry service providers a better understanding of residents' needs.

Speed Queen Insights

Effortless efficiency.

Residents expect more from their living experience. With Speed Queen® Insights, your laundry will reach new levels of efficiency and profitability. Advanced user data and analytics can help you and your laundry service provider better understand your residents’ needs and create a laundry experience that makes them more satisfied with their living environment.

Speed Queen Insights, with the Speed Queen app and Speed Queen Rewards, offers payment and cycle monitoring via smartphone.
Disclaimer: Images shown for illustration purposes only. Actual screens may differ slightly.

Speed Queen Insights

Laundry for today's lifestyle.

Mobile payments improve resident satisfaction.

Residents expect more from their living experience. Smartphones have opened up new worlds of convenience and connectivity, and people are looking for the same from all facets of life—including their laundry. Speed Queen Insights lets you meet—and exceed—their expectations with the easy-to-use Speed Queen app and Speed Queen Rewards.

Speed Queen App
Speed Queen app

Mobile payment creates best-in-class laundry experience.

Speed Queen Rewards
Speed Queen Rewards

Increase loyalty and keep your residents from leaving on laundry day.

Multiple payment options
Multiple payment options

Integrates with Apple Pay, debit cards, credit cards and more.

Advanced reporting and analytics
Advanced reporting and analytics

Understand your residents’ needs better and gain greater transparency.

Centralized refunds
Centralized refunds

Improve service and efficiency by having refunds issued directly to online wallet.

Integrated management platform
Integrated management platform

Streamlined laundry room management enables better resident service and support.

Compliance
Compliance

Simple and secure payment processing with PCI DSS compliance.

Available on Desktop/Tablet/Phone
1,120%

Expected mobile payment growth 2016-2020.


Source: eMarketer, Nov. 2016

94%

Consumers who would use mobile wallets if they could earn loyalty rewards.


Source: Points, Spring/Summer 2016

The clean interface and flexible payment options provided by Speed Queen Insights improve user experience.

Speed Queen Insights

A better way to pay.

Doing the laundry is as easy as buying a cup of coffee with the Speed Queen app. A clean interface and flexible payment options give residents the convenience they want and the ability to pay with the one thing they never leave home without—their smartphone.

Speed Queen Rewards increases the engagement and satisfaction of residents by allowing the accumulation of points.

Speed Queen Insights

Build laundry room satisfaction.

With the ability to accumulate points for purchases, Speed Queen® Rewards helps you engage with your residents to better serve their needs. And the more they use your facilities, the more rewards they can earn.

Resources & Downloads

Tools to help you get the most from your Speed Queen Insights.

Speed Queen Insights solutions brochure

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